H&S Heating and Air Conditioning

Tara Kaeter1.0

a month ago

I am extremely disappointed with my experience with HNS Heating and Air-Conditioning. We were loyal, repeat customers we originally chose them because of the excellent work done on our business and a previous high-quality install at our home. Unfortunately, the company's standards have plummeted. We were convinced to invest $24,000 in a new system that has had issues from day one. It has been flashing error codes since the day they left installation; initially, we were told to just clear the code rather than having the root cause addressed. They conveniently don’t show a record of them coming out three times for the flashing of the codes, but thankfully, I kept my own documentation, photos, and text messages to prove their dishonesty. It is clear that Jeremy got his profit off this expensi

Michelle Monn5.0

a month ago

I didn't have an emergency situation, but they were able to come out within 24 hours of my call. The technician, Ben, was very helpful, pleasant and thorough making sure to check all possibilities before he replaced anything that didn't need replacing. Ben explained everything he was doing and gave me many helpful tips for ongoing maintenance. Luckily my problem was resolved by replacing the capacitor.

Crystal Walker5.0

3 months ago

We had an outstanding experience with this heating and A/C company from start to finish. They came right away when we needed them most and our furnace went out in the middle of a brutal cold snap. They provided a fix until they could install our new furnace. Scheduling was quick and easy, and they were able to fit us in much sooner than we expected. The technician(s) and owner arrived right on time, were incredibly professional, and took the time to explain everything in a way that actually made sense. What really stood out was the honesty and transparency—there was no pressure, no upselling, just straightforward recommendations based on what we actually needed. The work itself was done efficiently and with great attention to detail, and our home has never felt more comfortable. It’s rar

Ethan Ruegemer5.0

7 months ago

My heat exchanger went out on my furnace and Bailey came to give me a consultation and was very helpful in explaining what was wrong. He showed me the flames that were going backwards. He helped me understand the situation. He gave me an estimate for replacing the furnace and looked into if there was a warranty on the heat exchanger. Bailey is very friendly and helpful. Jeremy, the owner personally called me a few days later to follow up and check on my experience and if there's anything else they could do to help me. I had a very good experience and highly recommend!

LIZ GERADS1.0

a month ago

We got a furnace and a/c about 6 years ago we did like them but not no more. We were paying $376.99 a year for cleaning and expectation we are now selling our house, and we called to find out if the new owner takes that over and she says "oh I don't see anything like that" but we do offer $250 a year for both a/c and furnace cleaning. What a rip off we will not tell the new owner to call you we will tell them to go somewhere else.