Refund, Returns, and Shipping Policy
At ShareABiz, we are committed to delivering exceptional value to our customers. We strive to ensure that every customer leaves our platform with a smile, feeling satisfied with their purchase. If, for any reason, you’re not entirely satisfied with your purchase, we’re here to help.
Return Policy:
We believe in the value our customers create by joining and shopping on our portal. We want to make every customer smile and deliver value for their money. If you’re not satisfied with your purchase, you can return it within 7 days of delivery.
Eligibility for Returns:
To be eligible for a return, the product must meet the following conditions:
- The product was purchased from our website.
- The product falls under the category of returnable items.
- The product is in its original condition, with all tags, packaging, and accessories intact.
- The product is returned within 7 days of delivery.
Non-returnable Items:
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items include:
- Gift cards
- Downloadable software products
- Some health and personal care items
How to Initiate a Return:
If you’ve received a damaged or incorrect product, you can initiate a return directly on our website. Please follow these steps:
- Go to our website and log in to your account.
- Click on the “My Orders” section and select the order containing the product you want to return.
- Click on the “Return” button next to the product and select the reason for return.
- Follow the instructions to complete the return process.
Refund Policy:
Once we receive the returned product, we’ll process your refund within 3-5 business days. The refund amount will be credited back to the original payment method.
Refund Amount:
The refund amount will be the full amount paid for the product, minus any shipping costs. Sale items cannot be refunded; only regular-priced items are eligible for refunds.
Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [contact@shareabiz.com]
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [contact@shareabiz.com] and send your item to the address your vendor is from.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.
Shipping Policy
We strive to ship all orders within 24-48 hours of receipt. Our shipping policy is as follows:
- Shipping Methods: We have collaborated with top-class shipping companies such as (Delhivery, Ekart, Blue Dart, etc.,) to ensure timely and secure delivery.
- Shipping Times: Orders are typically shipped within 24-48 hours of receipt. Delivery times vary depending on your location, but most orders arrive within 3-7 business days.
- Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the product, as well as your location. You can estimate shipping costs during the checkout process.
- Shipping Delays in Natural Circumstances: Our company strives for on-time deliveries, but sometimes due to natural circumstances like heavy rainfall or events beyond our control, delivery may be delayed. Rest assured, we will do our best to deliver within the promised time frame.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact our customer support team within 7 days of delivery. We’ll provide a replacement or refund, depending on your preference.
Contact Us
If you have any questions or concerns about our Refund, Return, and Shipping Policy, please don’t hesitate to contact us at [contact@shareabiz.com] We’re always here to help.
By shopping on our website, you acknowledge that you’ve read, understood, and agree to our Refund, Return, and Shipping Policy.